Customer Service Representative/Administrative Assistant
3.
4 Toms River, NJ Toms River, NJ Part-time Full-time Part-time Full-time $18 - $25 an hour $18 - $25 an hour 13 days ago 13 days ago 13 days ago Excellent active listening, interpersonal, and communication skills
Responsibilities:
Intake and assist walk-ins, appointments, and returning customers Customer sales and service Create estimates, price quotes, and invoices Answer phones and return customer calls Respond to all emails regarding existing appointments, scheduled appointments, etc.
Handle and resolve customer complaints Order parts and process credit card payments over the phone Identify common customer issues and bring them to the attention of the team Record customer interactions and follow up on their experience with our company Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Qualifications:
Dedicated to customer service Excellent communication skills - written, verbal and listening Basic computer skills Ability to multi-task and detail-oriented Goal-Orientated and coachable A self-starter with a great attitude and desire to learn Dependable and responsible Proactive in problem-solving Experience working in a customer-oriented atmosphere Basic understanding of automotive terminology, years, makes, and models We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Job Types:
Full-time, Part-time Pay:
$18.
00 - $25.
00 per hour Expected hours:
40 - 50 per week
Benefits:
401(k) 401(k) matching Health insurance Paid time off Experience level:
No experience needed Under 1 year Shift:
Day shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Toms River, NJ Toms River, NJ Part-time Full-time Part-time Full-time $18 - $25 an hour $18 - $25 an hour 13 days ago 13 days ago 13 days ago Excellent active listening, interpersonal, and communication skills
Responsibilities:
Intake and assist walk-ins, appointments, and returning customers Customer sales and service Create estimates, price quotes, and invoices Answer phones and return customer calls Respond to all emails regarding existing appointments, scheduled appointments, etc.
Handle and resolve customer complaints Order parts and process credit card payments over the phone Identify common customer issues and bring them to the attention of the team Record customer interactions and follow up on their experience with our company Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Qualifications:
Dedicated to customer service Excellent communication skills - written, verbal and listening Basic computer skills Ability to multi-task and detail-oriented Goal-Orientated and coachable A self-starter with a great attitude and desire to learn Dependable and responsible Proactive in problem-solving Experience working in a customer-oriented atmosphere Basic understanding of automotive terminology, years, makes, and models We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Job Types:
Full-time, Part-time Pay:
$18.
00 - $25.
00 per hour Expected hours:
40 - 50 per week
Benefits:
401(k) 401(k) matching Health insurance Paid time off Experience level:
No experience needed Under 1 year Shift:
Day shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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